How do I change my password?

Forgot your password or want to change it? 🤷🏻‍♂️

No problem - we've got you covered!

Follow these steps to get your password reset.

  1. Go to the login screen and select 'Forgot Password'.
  2. On the Reset Password screen - enter the email you signed up to Upside with and select 'Send reset link'.
  3. Go to your email and follow the reset link we'll send you. Don't forget to check your junk/spam if you don't find the email in your inbox within five minutes.
  4. Enter a new password, confirm it and select 'Reset password'. You should see a screen telling you the reset was successful.
  5. Go to the app or web app login in with your new password.

If you're still experiencing issues - please let us know at

I found a bug! What should I do?